Purchased the i9 Max Special Edition and we love it. Hanh, our sales specialist, was forthright and gave us all of the information we asked for and more. She spent 2 hours with me at the show room and continued to follow up afterwards very closely to make sure the entire experience was perfect. Everything was as she explained, everything was as she promised. It was the perfect surprise birthday present for my husband's 40th birthday, delivered exactly on time in white glove fashion. Michael, the tech who installed it, and his associate were professional, expedient, and knowledgeable. They answered all of my questions and returned quickly the following week to install and updated remote control. Most importantly, the recipient--my husband--loves it. We both agree that we have never sat in a massage chair quite like this, one that actually treats your bodily ailments. He previously had a difficult time lifting our kids onto his shoulders, and would sustain back injuries like clockwork. Since we purchased this machine, he reports overall improvement in his back, and is able to swing our kids around and onto his shoulders without issue. I work with my hands a lot, and my two favorite aspects of the chair are the patented arm rollers and the stretch mode. Highly recommend. Call Luraco directly to purchase. You won't be disappointed.

I bought my chair years ago and searched for a massage chair made in the USA!! Luraco was the only sight that came up and I am so glad I bought their chair. I recently had some issues with my chair and they went way above and beyond in helping me to get it back going. The staff and all the people that helped I would just like to say thanks!! You won’t find a better massage chair out there and you’ll definitely NOT find better customer service than Luraco!! A lot of companies could learn from them!!

I love my Luraco massage chair & the customer service is truly exceptional. Vin was very kind & very patient in leading me to troubleshoot and resolve my concerns. I am very happy with the kind customer service care.

Luraco's chairs are some of the best. When a chair develops an issue, they are quick to remedy the issue. i have had the pleasure of working with them for the past 10 years.

We loved the Luraco massage chair. I had more energy, feeling younger and good sleep at night after we used it. when it broke or not working, it repaired in couple days.

I give 5 stars for customer service and excellent quality in general. I love my massage chair (Luraco i7plus). As a matter of fact anyone that sits in my chair immediately fall in love with it. I'm so happy I purchased it!